Exciting Enhancements Coming to the Dubber Platform in 2025!

We’re excited to unveil a series of powerful updates coming to the Dubber Platform in the months ahead! These enhancements will redefine the user experience, providing deeper insights, improved analytics, and expanded AI capabilities—helping you and your customers unlock even greater value from every conversation.

What’s Changing?

By the end of this month, all customers on our AI product plans will gain access to significant upgrades in business intelligence. Whether you’re using Dubber Insights, Unified Capture + Insights, or Dubber Recording + Trends, you’ll soon experience:

• More powerful analytics across all Dubber Moments
• Enhanced business intelligence for deeper insights
• Greater confidence in data-driven decision-making

These improvements empower you to extract meaningful trends, optimise operations, and maximise the value of your captured conversations.

But That’s Just the Beginning!

In addition to advancing our out-of-the-box business intelligence capabilities, we’re rolling out enhancements across our standard AI features, including:

• Upgraded Conversation Highlights – Instantly pinpoint the most critical moments within your conversations, now with improved accuracy and detail across all AI products.
• Advanced Sentiment Analysis – Gain a more nuanced understanding of conversation sentiment, now with speaker-specific sentiment breakdowns.
• Streamlined Conversation Actions – Keep track of key action items from every discussion, ensuring nothing slips through the cracks.

More to Come for Voice Recording Customers

We’re also working on an exciting roadmap of additional enhancements for our voice recording solutions, set to launch later next quarter. Stay tuned for more details on these upcoming innovations that will further enhance the Dubber experience.

We can’t wait to show you these improvements and discuss how they can elevate the value you’re delivering to your customers—empowering them to capture, understand, and act on their most valuable conversation data like never before!

Watch this space for more updates!